Status update

Recent software updates

We have completed the migration to our new AWS hosting environment as of September 2021. Please refer to the AWS Migration Status page for details by database location. The final software release of the year was released in November 2021. For further details on any individual release, please see the link to the relevant release notes in the Related Articles section on the right sidebar.

Important notices

AWS Migration

Engaging Networks completed a migration to the Amazon Web Services (AWS) hosting environment. Please check here for details.

3D Secure 2 and SCA

Those with supporters in the EU and/or UK should be mindful of Strong Customer Authentication (SCA) compliance deadlines for security measures (Dec. 31, 2020 for the EU and March 2022 for the UK). Additional updates can be found here

Please note, PayPal 3D Secure is not currently accepting new clients in the existing implementation with Cardinal Commerce on Engaging Networks. An alternative solution is being identified, and please contact the Support team with any questions on your compliance status or SCA’s impact on your organization. 

Legacy software

Legacy software access is no longer available through the platform. Political tools previously accessible via the legacy platform are now available in the current UI – please read more here for details.

Supportal pages to check out

Here are some recently created (or updated) pages in the Supportal that you may have missed:

Latest Webinars

Our team publish regular webinars on new features and best practice. You can watch the latest webinars here.

If you need further assistance, please contact support.

Updated on November 10, 2021

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