Marketing Tools

The Marketing Tools is our new suite of tools to send Email and SMS broadcasts that was released on Friday 3rd February 2023.

You will see a this menu structure in your account:

We have, for now, kept the original “Email” menu so you can still access the “Classic” Email platform from here.

Classic Email menu

Classic Email is the new name for the Email tools you have been using. They are still available. For information on how to use the Classic Email, go to that category in the Supportal.

You can access these via the Email menu as before:

Marketing Tools

Marketing Tools is the name for the new tools we have released. They are accessible under the Marketing Tools menu. You have access to the Email Classic tools here as well. 

For more information on the new tools available via this menu visit these articles:

• Messaging: Broadcasts
• SMS: Keywords 
• Components: Templates
• Components: Blocks

The menu also contains links to existing tools but grouped under this new menu

• Messaging: Marketing Automations
• Email Classic: Manage emails
• Email Classic: Templates (classic)
• Setup: Domain Authentication
• Setup: Google Analytics
• Setup: Split Tests
• Setup: Seed Lists
• Related: Profiles
• Related: Email Suppressions

We also have online video courses in our Academy – log on or register here.