Email Settings Before you begin sending out email campaigns through the Engaging Networks software, there are a couple of email-specific settings you...
Email subscriptions page step-by-step Note: this page type used to be called “Email unsubscribe” If a supporter clicks an unsubscribe link in your broadcast emails,...
Email deliverability Getting your email into inboxes is a high priority for us. We work hard at constantly monitoring the various IP...
Email suppression and bounce data When emails are sent via the broadcast email tools, the platform automatically records any bounces, which are automatical replies. For...
What’s the difference between soft bounce, hard bounce, and suppressed email addresses? A soft bounce is an e-mail message that gets as far as the supporter’s mail server but is bounced back undelivered before...
Why are emails not being received? There are several types of emails that the Engaging Networks software sends out. If you are having issues with not...
Job Monitor From time to time in your account, you will be prompted to navigate to the job monitor to download a...
Email Engagement Scoring Overview “Email Engagement Scoring” assigns each of your opted-in supporters a number (between 0 and 11) based on their interaction with...
Canceling emails If you need to cancel your email after you have already scheduled it you can do so by going to...
Add a spam trap to your form If your Engaging Networks page is being targeted by spammers, as well as a captcha you could also try adding...