Email Settings
Before you begin sending out email campaigns through the Engaging Networks software, there are a couple of email-specific settings you...
Email management
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Email subscriptions page step-by-step
Note: this page type used to be called “Email unsubscribe” If a supporter clicks an unsubscribe link in your broadcast emails,... -
Email deliverability
Getting your email into inboxes is a high priority for us. We work hard at constantly monitoring the various IP... -
Email suppression and bounce data
When emails are sent via the broadcast email tools, including auto-responder thank you emails, the platform automatically records any bounces,... -
What’s the difference between soft bounce, hard bounce, and suppressed email addresses?
A soft bounce is an e-mail message that gets as far as the supporter’s mail server but is bounced back undelivered before... -
Why are emails not being received?
There are several types of emails that the Engaging Networks software sends out. If you are having issues with not... -
Job Monitor
From time to time in your account, you will be prompted to navigate to the job monitor to download a... -
Email Engagement Scoring Overview
“Email Engagement Scoring” assigns each of your opted-in supporters a number (between 0 and 11) based on their interaction with... -
Canceling emails
If you need to cancel your email after you have already scheduled it you can do so by going to... -
Add a spam trap to your form
If your Engaging Networks page is being targeted by spammers, as well as a captcha you could also try adding...
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