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Release Notes April 2024

Release is scheduled to deploy on April 5, 2024 at 3pm ET. 


Notable Updates

Chariot Payment Gateway

Updated to the latest API to support automatic grant status updates. After this release, there is no need to manually update the grant status from the Engaging Networks lookup supporter page. Note that this will update the existing transaction.

VGS Tokenization

  • Enhanced compatibility for older browsers.
  • Better support for browser autofill: this includes support for FireFox and Safari browsers.
  • VGS has been deployed to the P2P (v2) product.
  • Add the ability to rename the VGS iframe title.

For more details, please visit this page about VGS tokenization.


Stripe PDD

Updated advance notice messages can now be sent to a donor if their PDD mandate is updated via Supporter Lookup or Supporter Hub. Using a new setting in the gateway set up, you can now choose an alternative message to be fired off when an update is made to the PDD mandate. Read more about Advance Notice Messages here.


A new downloadable report is now available to provide a tally of messages sent to target contacts on a specific page. The report can be accessed when you click on the page name in ‘Manage Pages’ ’and will include the following data: Contact First Name, Contact Last name, Constituency, Messages Count.

Page Builder

  • We have added an additional validation to prevent unauthenticated autoresponder senders from being selected on the page. You can read more about domain authentication here.
  • We have implemented an additional warning message when removing a field used in a form block dependency.

Marketing Tools

We have made improvements to click through reporting for values lower than 1%. We will now display CTR values between 0-1% in the email broadcast report in Marketing Tools.


Previously, blueprint templates required modification to be utilized effectively on default web pages such as One-click Unsubscribe, Closed, and One-click Donation. We’ve integrated support for blueprint templates directly into web pages, streamlining the template management process.

Symbolic giving

  • Locale support has been added to product display inside featured list.

P2P (v2)

  • Receipt Inclusion as a Global Setting: Organizations can now control whether offline donors will receive an email acknowledgment and receipt. The new global setting can be toggled from Options > Fundraising.
  • Addition of Text size tool for fundraisers: Added a font size tool for fundraisers editing their page story.
  • Disable ability to remove Credit Card and CVV from P2P Forms: The remove button is no longer available.
  • Check for VGS Tokenized fields added to go live checklist: When first taking a site from testing to live mode, the checklist will now prompt you to tokenize the credit card and cvv fields.



  • Page builder: No warning was shown when removing a field used in a form block dependency. This has been fixed.

Marketing Tools

  • There was an issue with reporting on Marketing Tools broadcasts when long names were used in inner conditional content profiles. This has been resolved.
  • SMS handling webhooks have been updated to write opt out responses for phone formats without + in front (i.e. 16199999999).
  • New dynamic subject line did not populate data in test emails. This has been fixed.

Email Classic

  • There was an issue when scheduling messages in Email Classic where the timezone was defaulting to ‘North America – Pacific Time’. This has been fixed.

P2P (v2)

  • Exporting a report was ignoring the second column. This has been fixed.
  • Adding an “other” field with the type checkbox to a p2p site would not save the value and clicking it would cause the donation to fail. This has been fixed.
  • Ability to use a test gateway: Since the VGS release, P2P users could no longer process test transactions when pointing to a test gateway. This has been fixed.
  • WYSIWYG adding extra <p></p> tags: When editing an email, the editor was adding extra paragraph tags where blank spaces occurred.
  • Single Step Donation Form error: Since the VGS release, Single step donation pages were throwing errors. This has been fixed.
  • Use of site name merge tag in password update email: Use of [[site.site_name]] merge tag in the subject of the password updated email was not working. This has been fixed.
  • Send email from registration confirmation page was not responding: From the registration confirmation screen, the send email window was opening too small for any action to take place. This has been fixed.


  • There was an issue with accepting some pre-paid cards on Vantiv/WP. This has been fixed.
  • There was an issue when processing some Mastercard <orderSource> and <processingType> combinations on Vantiv/WP.  This has been fixed.


Marketing Tools – free and flexible email templates

These items have been postponed and will not be included in the April 5th release

We continue to improve our sample template and sample blocks to address client needs and facilitate migration to the Marketing Tools.


  • Body text block – fixed padding issue seen on some iPhones.
  • Two column layouts – fixed issue affecting some versions of Outlook on Mac (eg Outlook Office 365 macOS 12).
  • Image size now maintained when larger images are uploaded.
  • Buttons no longer use VML, which was causing duplication issues when emails were forwarded from Outlook.
  • Full width banner logos can now be added.
  • Centred Image sample block: This block now has the option to include a text caption underneath the image.

New sample blocks

  • New sample block for signature photo and text.
  • New sample block for displaying a progress bar. Note: the progress is not displayed dynamically.

NB: Some updated sample blocks require the updated code in the new version of the template. Any sample block with a button will require a small update to your template CSS, as will the new signature block. It may be that you don’t want to have to build out your templates again, so in this case please reach out to the Support team who will be able to assist you.


Updated on April 11, 2024

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